Course Bundle
Transforming Sales and Customer Experience with Generative AI
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Description
Generative AI has been one of the hot topics since 2023. Among its capabilities is its ability to help businesses with certain sales and customer service functions – from helping craft engaging marketing campaigns to offering personalized product recommendations and more.
In this four-course e-learning program, you will understand how generative AI can help you re-imagine the customer experience and the sales process, and drive business growth. You will also gain practical knowledge and skills to leverage generative AI tools to boost sales, enhance customer satisfaction, and future-proof your business.
You will learn how to:
- Understand the impact of generative AI on sales and customer experience
- Identify opportunities to implement generative AI for sales and customer experience
- Apply generative AI techniques to improve customer experience and sales performance
- Identify the opportunities and challenges of generative AI for businesses
- Follow some of the best practices and ethical considerations for using generative AI
Who should enroll?
This program is designed for entrepreneurs and business owners, sales, marketing, and customer experience professionals across industries who want to transform their businesses using generative AI.
This program includes:
- 5 courses
- 7.5 hours on-demand video
- Full lifetime access
- Access on mobile and TV
- Certificate of completion
Courses in this bundle:
$25.00$120.00
- Stone Hotel Kuta - Bali
- Easy
- 26M : 51s
- English
This program consists of four courses. each covering a key human skill for thriving in the AI-driven workplace:
Our Testimonials
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Frequently asked question
The simple answer? NO.
AI Won’t Replace Humans — But Humans With AI Will Replace Humans Without AI.
Just as the internet has drastically lowered the cost of information transmission, AI will lower the cost of cognition augment human intelligence, Not Replace It.
In the age of artificial intelligence, successful careers will not be defined by a single hard skill but rather by how individuals use their soft skills to adapt and reinvent themselves.
"Less than a year ago, a degree in computer science seemed like the golden ticket to a successful career. However, after ChatGPT's public release in 2022, this may no longer be the case as generative AI (GenAI) democratizes coding to those who simply possess English proficiency. This is the case with many other disciplines."
You must constantly earn the right to be successful. Just because you were successful doesn't mean you will be successful, even in the same field. The skills you need to maneuver a career will constantly change.
Here are some skills that experts say should be prioritized:
Critical and Analytical thinking, Design thinking, People management, coordinating with others, decision-making, problem solving, emotional intelligence, negotiation, and serving others will all be important going forward.
Generative AI can increase efficiency and provide insight in many ways, including summarizing large amounts of text in articles and reports and brainstorming new ideas, concepts and outlines. Available tools can also provide coding for scripts and simple programs, reformat text into tables and bullet points, and analyze the sentiment of text-based datasets such as reviews and survey results.
No. Generative AI tools are evolving every day, and new solutions are rapidly emerging on the market. While chatbots from major technology companies are among the most popular generative AI applications, many other solutions can perform key tasks, from writing copy to generating music, images and videos. With the rapid expansion of available solutions, it’s important to understand the market and choose the best tool for your needs.
Generative AI is rapidly becoming an important element in enhancing productivity for many businesses. Regardless of the size of your business, your competitors are likely evaluating or already using generative AI solutions, and you may be missing opportunities for growth by not keeping pace.
David MTimchip